Privacy Policy

D'NestGlobal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management system and mobile application.

1. Information We Collect

Personal Data

We may collect personally identifiable information, including but not limited to:

• Full name and contact information (email, phone number, address)
• Government-issued identification for verification purposes
• Payment and billing information
• Property ownership and rental history
• Employment and income information (for tenants)

Derived Data

Information our servers automatically collect when you access the application, such as:

• IP address
• Browser type and version
• Device information
• Usage patterns and preferences
• Location data (with your consent)

2. How We Use Your Information

• To facilitate property management operations
• Process rent payments and financial transactions
• Schedule and manage maintenance requests
• Verify user identities and prevent fraud
• Communicate with landlords, tenants, and agents
• Improve our services and user experience
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Property Owners/Managers: To facilitate property management services
• Service Providers: Payment processors, maintenance contractors, and technical service providers
• Legal Authorities: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of certain data processing
• Withdraw consent at any time

To exercise these rights, contact us at privacy@dnestglobal.com

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and enforcement of agreements.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links

Our application may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the application. Continued use after changes constitutes acceptance of the revised policy.